Return & Refund Policy
Last updated: 2026
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it, unused, in its original packaging, and with proof of purchase.
How to Start a Return
To request a return, please contact us at Contact@yeadondiyandhardware.com. If your return is accepted, we will provide instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and help resolve it.
Non-Returnable Items
Some items may not be eligible for return, including:
- Custom or personalised items
- Perishable goods
- Hazardous materials, flammable liquids, or gases
- Gift cards
- Sale items, where applicable
Exchanges
If you would like to exchange an item, the quickest option is to request a return for the original item and place a new order once the return is accepted.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method.
Please note that it may take some time for your bank or card provider to process and post the refund.
Contact Us
If you have any questions about returns or refunds, please contact us:
- Store Name: Yeadon D I Y and Hardware
- Address: 73 High St, Yeadon, Leeds LS19 7SP, United Kingdom
- Phone: +44 7545 972423
- Email: Contact@yeadondiyandhardware.com
- Website: yeadondiyandhardware.com